Technical Diagnostic Information



Technical Information is now available for
you.

We have always used John Deere Service Advisor and now we have Customer Service Advisor available for you.
  • This is a fee based service- please Contact Jeff Swartz at our Pierre location for exact pricing and details. 
     Jeff's number at the Pierre store is 605-224-1631 or email address is jeffswartz@grossenburg.com
  • This fee allows for access to Owners and Technical Manual for 1 Year.
  • Availability to look up Diagnostic & Technical Codes for your John Deere equipment.
  • Availability to access Service Advisor Online.
  • Availability to perform machine tests & calibrations.
  • Availability to diagnose machine connectivity with EDL.
  • Turf & Utility Equipment, Agriculture Equipment,  Construction & Forestry are available.
  • We can provide additional support per year or per phone call if needed- fee based.
  • Automatic renewals per year are standard and will continue until you contact us to cancel.
  • A 5% per year cost increase will be added every November 1st for the annual subscription.  Changes may be based on charges from Deere & company.
  • Customer must provide their own computer meeting all requirements per John Deere & we are not responsible for computer issues pertaining to the computer.
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